Job Description

Perforce is seeking a Technical Account Manager (TAM) to manage post-sales processes for Enterprise-level customers. The TAM will articulate the company's technology, identify customer needs, and drive business value using Perforce products. The ideal candidate is client-focused, with strong technical expertise and communication skills.

Responsibilities

• Drive and manage post-sales processes with Enterprise-level customers
• Build partnerships with business and technical decision-makers
• Articulate company technology and solutions positioning
• Analyze business needs and translate them into technical goals
• Mitigate and identify technical and business risks
• Identify upsell opportunities
• Address customer questions on technical and business-related issues
• Deliver value presentations
• Perform technical assessments
• Represent the 'Voice of the Customer'
• Advocate for clients across internal teams
• Build knowledge through workshops and demos

Requirements

• Self-motivated with strong knowledge in the Software testing industry
• 3+ years of TAM experience with a bachelor's degree
• Strong communication, interpersonal, and presentation skills
• Comfortable interacting at all levels within customer organizations
• Organized and analytical
• Experience in programming languages such as Java, JavaScript, Python, C#
• Experience with CI / Automation Technologies such as Appium, Selenium, Jenkins, Maven, TestNG, JMeter
• Experience in Testing/QA is considered a strong advantage
• Ability to travel (25%)
• Demonstrated ability to manage complex, multi-organizational projects
• High organization ability

Benefits

• No benefits