Seeking a Systems Analyst 2 to provide and support clients with troubleshooting tasks. The company is dedicated to delivering innovative IT solutions and exceptional service.
Responsibilities
Maintain client services
Respond to clients’ needs
Meet or exceed client satisfaction measures
Assist clients with troubleshooting
Server deployment, maintenance, and administration
VMware ESXi/Microsoft Hyper-V deployment and maintenance
Installation of SonicWall and routers
Printer deployment and maintenance
Software installation and troubleshooting
Malware removal
Office 365/Azure administration
Performing best practice assessments
Requirements
Firewall experience
Experience with Windows Server 2012R2-2022 and Windows 7/8/10/11
VMware ESXi 7+ knowledge
Experience with professional services automation tools
Excellent troubleshooting skills
Excellent written and verbal communication skills
Bachelor’s degree in Information Technology or similar field