Managed Services Consultant

Veeva Systems
Full-time
Boston
$60,000 - $130,000
Posted on 6 months ago

Job Description

Veeva Systems is seeking a Managed Services Consultant to provide ongoing professional services for customers using Veeva’s commercial and medical content management solutions (Vault PromoMats & Vault Medical). This is a remote, full-time, non-travel role.

Responsibilities

  • Provide post-go-live consulting and administrative support
  • Configure and enhance live applications
  • Bulk import/export/updates of content and data
  • Recommend application features and best practices
  • Maintain production and sandbox environments
  • Create reports and dashboards

Requirements

  • 3+ years experience in content management software or related services
  • Customer service or consulting experience
  • Ability to understand client requirements and articulate solutions
  • Experience managing client requests and setting expectations
  • Excellent verbal and written communication skills
  • Bachelor’s degree or equivalent experience

Benefits

  • No benefits