Veeva is seeking an experienced program leader to manage Vault Quality implementation programs at Veeva’s largest customers globally, guiding the transformation of customers’ Quality and Manufacturing technology landscape.
Responsibilities
Be accountable for Service Delivery for Quality Vault implementations
Establish robust program governance and ensure strategic oversight
Collaborate and actively communicate with various teams
Develop strategic relationships with customer executives
Become the customer’s trusted advisor
Develop implementation proposals and lead services contract negotiations
Oversee project execution performed by the Services team
Ensure a smooth transition to, and oversee, the post-deployment managed services teams
Requirements
12+ years in large-scale program management with software delivery in the Life Sciences or Healthcare sectors
In-depth Medical Device and/or Diagnostics knowledge in Quality and Manufacturing
Experience in Managing Sr. Executives through large programs
Track record of success leading diverse global teams to deliver large, complex GxP technology implementations
Experience in technology strategy and roadmap development for large pharma customers
Proven executive communication skills
Ability to critically and objectively interpret and evaluate information to effectively influence at the executive level
Skills in problem resolution, negotiation, dealing with ambiguity, the establishment of effective processes, influencing without authority
Works well with third parties
Based in North America with the ability to meet travel requirements
Ability to travel up to 50% based on customer requirements