Job Description

Oversee IT management of Ro’s flagship pharmacy location in Romeoville, IL and multiple US-based satellite pharmacies, maintaining and improving IT infrastructure, ensuring hardware lifecycle management, overseeing break/fix maintenance, and managing asset inventory.

Responsibilities

• Manage onsite IT operations for facilities
• Monitor key performance indicators and report on trends
• Document and maintain guidelines for IT operations
• Oversee hardware lifecycle management
• Lead break/fix maintenance
• Maintain and monitor asset inventory systems
• Assist with on-call rotations
• Coordinate with vendors
• Collaborate with cross-functional teams

Requirements

• 7+ years of experience in IT operations or IT facility management
• Strong knowledge of hardware lifecycle management, asset tracking, and inventory control
• Expertise in endpoint management (Intune for Windows, Jamf for macOS/iOS)
• Demonstrated leadership skills
• Proven history of IT automation experience
• Strong problem-solving skills

Benefits

• No benefits