Job Description

Shield AI seeks a Senior Sales Engineering Manager to lead and scale the technical pre-sales function for Hivemind Enterprise, managing a team of sales engineers to demonstrate and integrate Hivemind into unmanned systems, acting as a technical bridge between customer needs and product capabilities.

Responsibilities

• Lead and grow a global team of sales engineers
• Own and scale the technical pre-sales process
• Act as the primary technical point of contact for the sales team and customers
• Build and maintain strong customer relationships
• Collaborate with BD to identify customer needs and deliver technical presentations
• Work with engineering and product management to tailor solutions to customer requirements
• Assess and clear feasibility for opportunities outside existing product roadmaps
• Create and maintain technical documentation
• Educate the sales team on technical aspects
• Manage resourcing of sales engineers
• Support international go-to-market efforts
• Travel to customer sites globally
• Monitor industry trends and competitor products

Requirements

• 10+ years of experience in a Sales Engineering or Solutions Engineering role
• 5+ years of experience in building and managing sales or solutions engineering teams
• Strong understanding of mobile robotics, autonomy, and AI/ML
• Strong familiarity with C++ and Python
• Excellent communication and stakeholder management skills
• Willingness to travel to customer sites globally

Benefits

• No benefits