The Software Applications Engineer will provide technical expertise and support to customers during the implementation and use of Shield AI enterprise software products for AI & Autonomy development.
Responsibilities
Become an expert user of the Hivemind enterprise software stack
Provide technical support and training to customers
Develop AI & Autonomy applications using the Shield AI enterprise software development kit
Assist the sales team in pre-sales activities
Assist in post-sales deployment and integration of Shield AI enterprise software products
Develop and maintain technical documentation and training materials
Troubleshoot and resolve technical issues
Help customers debug software/API integration issues
Collaborate with the engineering team to address customer feedback and improve products
Visit customers on site globally to support software integration and development activities
Requirements
Bachelor’s degree in Engineering, Computer Science, or a related field
7+ years of industry experience
3+ years of experience in an integration/applications engineering role
3+ years of experience working in a startup environment
Strong technical background in software engineering