Job Description

The Account Management team in Plaid’s Fintech customer segment leverages our deep technical, product, and industry knowledge to help our Fintech-focused customers build and scale amazing applications. The account manager will be responsible for further deepening relationships and fostering the next stage of growth with these clients.

Responsibilities

• Own overall relationship with customers
• Manage partnership, commercial, and technical initiatives
• Lead key partnership initiatives
• Be a strategic advisor
• Enable successful and consistent renewals
• Be a champion for our customers
• Partner and collaborate with internal cross-functional counterparts

Requirements

• 7+ years of relationship management experience with large organizations
• Ability to collaborate closely with Plaid’s technical teams
• Ability to partner with Sales teams
• A strong business generalist with an acute product sense
• Ability to quickly understand new technologies and complex concepts
• Ability to solve complex customers challenges
• Interest in financial services and technical products

Benefits

• No benefits