As an Outbound Enrollment Representative, you will be responsible for making outbound calls to patients to enroll them into Pomelo Care services and educate them on available resources.
Responsibilities
Make outbound calls to enroll patients
Educate patients on services and resources
Achieve enrollment goals
Answer patient questions and address concerns
Document interactions and maintain records
Collaborate with healthcare providers and organizations
Schedule appointments and follow-up care
Participate in training and development
Manage inbound calls
Requirements
Strong communication skills
Empathetic communication skills
Motivated by goals and metrics
Strong organizational and time-management skills
Ability to work independently and as part of a team