Job Description

The Systems Engineer (Field Engineering Representative) will support the sustainment and technical refresh of IT equipment and systems, ensuring alignment with the EITaaS framework. Responsibilities include participating in meetings, providing briefings, coordinating tasks, and reporting on program status. The role also involves on-site Field Service Engineering tasks such as equipment configuration and troubleshooting.

Responsibilities

• Participate in user meetings
• Provide briefings to leadership
• Participate in conferences and meetings
• Provide program information to PMO
• Assist in the coordination of system-specific tasks
• Report on work accomplished, mission impact, and status of efforts
• Provide on-site Field Service Engineering (FSE) efforts such as equipment configuration, troubleshooting and installation
• Coordinate and accomplish data calls and site surveys

Requirements

• Active DoD TOP SECRET/SBBI Clearance and eligible for SCI access
• IAT II Certification (CompTIA Security+ or equivalent)
• ITIL v3 Certification or newer
• 7-10 years of experience in a medium to large enterprise IT environment
• 5+ years of experience in basic networking concepts, data communications, LAN/WAN, routers, and switches
• Understanding of Internet Protocol (IP) routing, switching, and the OSI model
• Refined critical thinking skills, self-starter, and multi-task capable
• Diplomatic, adaptive, dependable, and reliable
• Ability to coordinate and disseminate information across multiple agencies and interface with senior leaders

Benefits

• No benefits