SENIOR CLIENT IMPLEMENTATION LEAD

Kraken Tech
Full-time
New York
$70,000 - $200,000
Posted on 6 months ago

Job Description

As a Senior Client Implementation Lead, you will guide clients through the Kraken Operating Model, building their understanding, and empowering them to operate effectively, from initial pre-build conversations to the transfer phase.

Responsibilities

  • Champion the Kraken model
  • Lead by example with best practices
  • Embrace internal movement, travel, and adaptability
  • Be an important part of the process planning discussions
  • Identify the best talent with a lens on reducing bias and championing diversity
  • Thrive in a 1:1 setting working on development of senior client leaders and your team-members
  • Provide bespoke advice and coaching to push clients to the next level
  • Be involved in high-level group programs focussing on Influential Management, Assertive Communication and Principled Decision-making

Requirements

  • Strategic Leadership
  • Client Enablement
  • Operational Setup
  • Curiosity and Initiative
  • Influence and Relationship-building
  • Problem Solving and Mediation
  • Using Data

Benefits

  • No benefits