Job Description

Vacasa seeks a Service Operation Manager to oversee housekeeping and maintenance teams, ensuring operational efficiency and adherence to company standards. This role involves managing budgets, team performance, and guest/homeowner concerns.

Responsibilities

• Overseeing service workflows
• Meeting and maintaining Vacasa standards
• Managing a budget
• Managing and training the team
• Supporting the team with escalated concerns
• Establishing collaborative relationships
• Managing contractor relationships
• Providing cross-coverage

Requirements

• Experience in process improvement
• Technical computer skills
• Professional communication skills
• Ability to work under pressure
• Excellent time management
• Highly responsive and reliable
• Strong attention to detail
• Prior housekeeping experience is a plus

Benefits

• No benefits