Horace Mann is seeking a knowledgeable and compassionate Employee Relations Consultant to join our Human Resources team. This critical position plays a pivotal role in ensuring a positive, compliant, and performance-focused workplace.
Responsibilities
Serve as the primary escalation point for complex employee relations matters
Provide expert consultation on employment laws and HR practices
Lead the development of ER-related procedures and resources
Serve as the designated contact for complaint intake and resolution
Partner with business leaders to ensure consistent handling of performance-related issues
Advise HR leadership on employee relations trends and workforce risks
Collaborate to support performance management and conflict resolution
Identify organizational training needs and support ER-related programs
Provide guidance on performance conversations and termination decisions
Lead or oversee investigations into reports of misconduct and policy violations
Maintain timely and confidential documentation of employee relations cases
Analyze ER case data to identify trends and recommend strategies
Track and report on complaints and performance-related matters
Ensure compliance with employment laws and HR policies
Partner with Legal and Compliance teams to address sensitive cases
Support internal and external audits
Monitor organizational risk factors related to employee conduct
Requirements
Bachelor’s degree in Human Resources or related field required
Minimum of three years of employee relations experience required
Experience in handling performance issues and conducting investigations
Strong knowledge of employment laws and HR best practices
Exceptional interpersonal and communication skills
Ability to manage emotionally charged situations with professionalism
Demonstrated ability to build trust across all levels
Highly organized with attention to documentation and reporting
Flexibility to work irregular hours when needed
Role demands a high degree of confidentiality and discretion