LEADER IN TRAINING

Green Thumb
Full-time
Chelsea, Massachusetts
Posted on 6 months ago

Job Description

The Leader in Training (LIT) is an adaptable and essential part of the RISE Dispensary leadership team that prioritizes delivering memorable, positive consumer experiences. As part of the leadership team, you have a key role in actively supervising the dispensary’s daily operations, communicating priorities to team members, and optimizing the customer journey. As a Leader in Training, you will gain subject matter expertise as you rotate through critical dispensary functions supporting operations, experience, and people.

Responsibilities

  • Overseeing dispensary operations and ensuring compliance
  • Monitoring and maintaining inventory levels
  • Overseeing deliveries, transfers, and inventory management
  • Leading team members in executing programs and promotions
  • Demonstrating proper cash handling
  • Motivating team members to deliver positive customer experiences
  • Providing active supervision and recognizing team members
  • Facilitating omni-channel customer experience
  • Leading team members to deliver Loyalty goals
  • Completing assigned tasks during shifts
  • Building and retaining a high-performing team
  • Providing coaching and feedback to team members
  • Facilitating the team member badging process
  • Coordinating scheduling of team members' shifts

Requirements

  • At least three years of customer service or retail experience, with at least one year in a supervisory role
  • Cannabis experience preferred
  • Inventory control experience preferred
  • Meet scheduling and availability requirements
  • Reliable, responsible and dependable attendance
  • Must be 21 years or older
  • Pass background checks
  • Possess a valid driver’s license or state ID
  • Understand and comply with Green Thumb's rules, regulations, policies, and procedures
  • Solid understanding of Cannabis laws, rules and regulations
  • Proactive with strong work ethic, attention to detail, and strong communication and leadership skills
  • Meet timelines and work under pressure effectively
  • Open to constructive feedback
  • High level of interpersonal skills
  • Ability to use standard office equipment and computer software
  • Highly motivated, self-directed, innovative
  • Adapts and thrives in a demanding, fast-paced environment
  • Possesses a high level of critical thinking
  • Operates with a high level of professionalism and integrity
  • Ability to resolve conflict and handle complaints
  • Ability to perform tasks for prolonged periods
  • Move about the dispensary
  • Remain in a stationary position
  • Converse and communicate with individuals and groups
  • Operate point of sale system and other office equipment
  • Prepare patient and customer orders
  • Inspect and receive detailed information
  • Move inventory and materials weighing up to 30 pounds
  • Position self to move inventory and materials

Benefits

  • No benefits