SR IT APPLICATION SPECIALIST

NISC
Full-time
Any NISC Location or Virtual
Posted on 6 months ago

Job Description

NISC is seeking a technically skilled and self-driven professional to manage key enterprise applications such as Okta, Entra ID, Microsoft 365, and others. The role involves interpreting code, automating tasks, and ensuring the organization's security posture. The ideal candidate will be a proactive problem-solver who thrives in complex technical environments.

Responsibilities

  • Co-own the full lifecycle implementation of applications
  • Interpret code for automation and data transformation
  • Assist in implementing on-premise or cloud-based applications
  • Maintain internal IT applications
  • Write scripts and utilize API calls for automation
  • Prepare and follow up on Change Requests
  • Provide second-tier support for IT application issues
  • Support general business needs and administration functions
  • Follow vendor-implemented changes
  • Serve as a subject matter expert
  • Provide after-hours technical support
  • Participate in proof of concepts
  • Train employees on applications and processes
  • Recommend and/or implement changes for efficiency or security
  • Participate in new vendor selections

Requirements

  • 5+ years of related experience preferred
  • Working scripting knowledge (Bash, Python, Powershell, etc.)
  • Moderate knowledge of API calls
  • Working knowledge of Identity Management/SSO solutions (Okta, etc.)
  • Basic knowledge of telephony systems
  • Working knowledge of SaaS automation platforms
  • Working knowledge of administration of productivity suites
  • Working knowledge of email/spam systems
  • Working knowledge of security tools
  • Working OS knowledge and troubleshooting ability (macOS, Windows)
  • Working knowledge of endpoint management solutions
  • Working knowledge of Active Directory
  • Basic network knowledge
  • Working level knowledge of Project Management processes
  • Excellent research and problem-solving skills
  • Strong ability to demonstrate initiative and accountability
  • Strong troubleshooting skills
  • Strong multitasking and time management skills
  • Strong decision-making skills
  • Strong organizational and prioritization skills
  • Strong communication skills
  • Bachelor’s Degree in IT or related field preferred

Benefits

  • No benefits