The Tax Operations team ensures the payroll tax engine runs smoothly. The role involves processing tax payments and filings, collaborating with tax agencies and cross-functional teams, and providing excellent customer service.
Responsibilities
Process and file customer tax payments accurately and on time
Collaborate with cross-functional teams to ensure seamless tax operations
Troubleshoot and resolve issues, identifying root causes
Improve existing processes and enhance efficiency
Provide exceptional service and support to customers
Work collaboratively within the team
Investigate and solve process errors
Act as a liaison with tax agencies and internal teams
Provide data-driven insights and recommendations
Build and implement scalable operational processes