Job Description

Join our team as a technically skilled and self-driven professional to take ownership of key enterprise applications such as Okta, Entra ID, Microsoft 365, and more. The role involves managing systems and workflows critical to the organization’s security posture, requiring strong troubleshooting skills and the ability to work independently while collaborating across teams.

Responsibilities

• Co-own the full lifecycle implementation of internal applications
• Interpret code for automation and data transformation
• Assist and own implementation of on-premise or cloud-based applications
• Maintain internal IT applications
• Write scripts and utilize API calls for automation
• Prepare and follow-up on Change Requests
• Provide second-tier support for IT application issues
• Support general business needs and administration functions
• Follow vendor-implemented changes
• Serve as a subject matter expert
• Provide after-hours technical support
• Participate in proof of concepts
• Train employees on applications and processes
• Recommend and implement changes for efficiency and security
• Participate in new vendor selections

Requirements

• 5+ years of related experience
• Working scripting knowledge (Bash, Python, Powershell)
• Moderate knowledge of API calls
• Working knowledge of Identity Management/SSO solutions (Okta)
• Basic knowledge of telephony systems
• Working knowledge of SaaS automation platforms
• Working knowledge of administration of productivity suites
• Working knowledge of email/spam systems
• Working knowledge of security tools
• Working OS knowledge and troubleshooting ability
• Working knowledge of endpoint management solutions
• Working knowledge of Active Directory
• Basic network knowledge
• Working level knowledge of Project Management processes
• Excellent research and problem-solving skills
• Strong initiative and accountability
• Strong troubleshooting skills
• Strong multitasking and time management skills
• Strong decision-making skills
• Strong organizational and prioritization skills
• Strong interpersonal and communication skills
• Bachelor’s Degree in IT or related field or equivalent experience

Benefits

• No benefits