Job Description

This role involves managing key enterprise applications such as Okta, Entra ID, Microsoft 365, and others, requiring a strong security mindset and problem-solving skills. The specialist will take ownership of applications, interpret code, and automate tasks.

Responsibilities

• Implement and maintain internal applications
• Interpret code for automation and data transformation
• Write scripts and utilize API calls for automation
• Prepare and follow up on Change Requests
• Provide second-tier support for application issues
• Support general business needs and administration functions
• Follow vendor-implemented changes
• Serve as a subject matter expert
• Provide after-hours technical support
• Participate in proof of concepts
• Train employees on applications and processes
• Recommend and implement changes for efficiency and security
• Participate in vendor selections

Requirements

• 5+ years of related experience preferred
• Working scripting knowledge (Bash, Python, Powershell, etc.)
• Moderate knowledge of API calls
• Working knowledge of Identity Management/SSO solutions (Okta, etc.)
• Basic knowledge of telephony systems
• Working knowledge of SaaS automation platforms
• Working knowledge of administration of productivity suites
• Working knowledge of email/spam systems
• Working knowledge of security tools
• Working OS knowledge and troubleshooting ability
• Working knowledge of endpoint management solutions
• Working knowledge of Active Directory
• Basic network knowledge
• Working level knowledge of Project Management processes
• Excellent research and problem-solving skills
• Strong initiative and accountability
• Strong troubleshooting skills
• Strong multitasking and time management skills
• Strong decision-making skills
• Strong organizational and prioritization skills
• Strong communication skills

Benefits

• No benefits