Job Description

NISC is seeking a technically skilled and self-driven professional to manage key enterprise applications such as Okta, Entra ID, Microsoft 365, and others. The role involves interpreting code, automating tasks, and ensuring security. The ideal candidate will be a proactive problem-solver with strong troubleshooting skills.

Responsibilities

• Co-own the full lifecycle implementation of applications
• Interpret code for automation and data transformation
• Assist and own implementation of applications
• Maintain internal IT applications
• Write scripts and utilize API calls for automation
• Prepare and follow-up on Change Requests
• Provide second-tier support for IT application issues
• Support general business needs and administration functions
• Follow vendor changes and coordinate with other departments
• Serve as a subject matter expert
• Provide after-hours technical support
• Participate in proof of concepts
• Train employees on applications and processes
• Recommend and implement changes for efficiency and security
• Participate in new vendor selections

Requirements

• 5+ years of related experience
• Working scripting knowledge (Bash, Python, Powershell, etc.)
• Moderate knowledge of API calls
• Working knowledge of Identity Management/SSO solutions (Okta, etc.)
• Basic knowledge of telephony systems
• Working knowledge of SaaS automation platforms
• Working knowledge of administration of productivity suites
• Working knowledge of email/spam systems
• Working knowledge of security tools
• Working OS knowledge and troubleshooting ability (macOS, Windows)
• Working knowledge of endpoint management solutions
• Working knowledge of Active Directory
• Basic network knowledge
• Working level knowledge of Project Management processes
• Excellent research and problem-solving skills
• Strong initiative and accountability
• Strong troubleshooting skills
• Strong multitasking and time management skills
• Strong decision-making skills
• Strong organizational and adaptability skills
• Strong communication skills

Benefits

• No benefits