Job Description

Seeking a technically skilled and self-driven professional to manage enterprise applications such as Okta, Entra ID, Microsoft 365, and others, with a focus on automation and security. The role involves troubleshooting, collaboration, and subject matter expertise.

Responsibilities

• Co-own implementation of applications
• Interpret code for automation
• Assist in application implementation
• Maintain IT applications
• Write scripts and use API calls for automation
• Prepare and follow change requests
• Provide second-tier support
• Support business needs
• Follow vendor changes
• Serve as a subject matter expert
• Provide after-hours support
• Participate in proof of concepts
• Train employees
• Recommend enhancements
• Participate in vendor selections

Requirements

• 5+ years of related experience preferred
• Working scripting knowledge
• Moderate knowledge of API calls
• Working knowledge of Identity Management/SSO solutions
• Basic knowledge of telephony systems
• Working knowledge of SaaS automation platforms
• Working knowledge of administration of productivity suites
• Working knowledge of email/spam systems
• Working knowledge of security tools
• Working OS knowledge and troubleshooting ability
• Working knowledge of endpoint management solutions
• Working knowledge of Active Directory
• Basic network knowledge
• Working level knowledge of Project Management processes
• Excellent research and problem-solving skills
• Strong initiative and accountability
• Strong troubleshooting ability
• Strong multitasking and time management skills
• Strong decision-making skills
• Strong organizational and adaptability skills
• Strong communication skills
• Bachelor’s Degree in IT or related field preferred

Benefits

• No benefits