Job Description

Join NISC as a SR IT APPLICATION SPECIALIST, taking ownership of key enterprise applications like Okta and Microsoft 365. This role requires technical skills, a security mindset, and the ability to troubleshoot and collaborate across teams. The position involves implementing, maintaining, and automating IT applications, with opportunities to become a subject matter expert.

Responsibilities

• Implement and maintain internal applications
• Interpret code for automation and data transformation
• Write scripts and utilize API calls for automation
• Prepare and follow change requests
• Provide second-tier support for IT application issues
• Support general business needs and administration functions
• Follow vendor-implemented changes
• Serve as a subject matter expert
• Provide after-hours technical support
• Participate in proof of concepts
• Train employees on applications and processes
• Recommend and implement application enhancements
• Participate in vendor selections

Requirements

• 5+ years of related experience
• Working scripting knowledge (Bash, Python, Powershell)
• Moderate knowledge of API calls
• Working knowledge of Identity Management/SSO solutions (Okta)
• Basic knowledge of telephony systems
• Working knowledge of SaaS automation platforms
• Working knowledge of administration of productivity suites (Office365)
• Working knowledge of email/spam systems
• Working knowledge of security tools
• Working OS knowledge and troubleshooting ability (macOS, Windows)
• Working knowledge of endpoint management solutions
• Working knowledge of Active Directory
• Basic network knowledge
• Working level knowledge of Project Management processes
• Excellent research and problem-solving skills
• Strong initiative and accountability
• Strong troubleshooting skills
• Strong multitasking and time management skills
• Strong decision-making skills
• Strong organizational and adaptability skills
• Strong communication skills
• Bachelor’s Degree in IT or related field

Benefits

• No benefits