SR IT APPLICATION SPECIALIST

NISC
Full-time
Cleveland, OH
Posted on 6 months ago

Job Description

NISC is seeking a technically skilled and self-driven professional to manage key enterprise applications, such as Okta, Entra ID, Microsoft 365, and others. The role involves interpreting code, automating tasks, and maintaining a strong security posture. The ideal candidate will be a proactive problem-solver who thrives in complex technical environments.

Responsibilities

  • Co-own the full lifecycle implementation of applications
  • Interpret code for automation and data transformation
  • Assist and own implementation and maintenance of applications
  • Write scripts and utilize API calls for automation
  • Prepare and follow Change Requests
  • Provide second-tier support for IT application issues
  • Support general business needs and administration functions
  • Follow vendor changes and coordinate with other groups
  • Serve as a subject matter expert in specific IT applications
  • Provide after-hours technical support
  • Participate in proof of concepts for new solutions
  • Train employees on technical applications and team processes
  • Recommend and/or implement changes or enhancements to IT applications

Requirements

  • 5+ years of related experience preferred
  • Working scripting knowledge (Bash, Python, Powershell, etc.)
  • Moderate knowledge of API calls
  • Working knowledge of Identity Management/SSO solutions (Okta, etc.)
  • Basic knowledge of telephony systems, VoIP, etc.
  • Working knowledge of SaaS automation platforms
  • Working knowledge of administration of productivity suites
  • Working knowledge of email/spam systems
  • Working knowledge of security tools
  • Working OS knowledge and troubleshooting ability
  • Working knowledge of endpoint management solutions
  • Working knowledge of Active Directory
  • Basic network knowledge
  • Working level knowledge of Project Management processes and theory
  • Excellent research and problem-solving skills
  • Strong ability to demonstrate initiative and accountability
  • Strong ability to troubleshoot, multitask, and time manage
  • Strong communication skills

Benefits

  • No benefits