Job Description

NISC is seeking a technically skilled and self-driven professional to manage key enterprise applications like Okta, Entra ID, and Microsoft 365. The role involves interpreting code, automating tasks, and ensuring strong security. The ideal candidate will be a proactive problem-solver who thrives in complex technical environments and can work independently and collaboratively.

Responsibilities

• Co-own the full lifecycle implementation of applications
• Interpret code for automation and data transformation
• Assist and own implementation of applications
• Maintain internal IT applications
• Write scripts and utilize API calls for automation
• Prepare and follow-up on Change Requests
• Provide second-tier support for IT application issues
• Support general business needs and administration functions
• Follow vendor-implemented changes
• Serve as a subject matter expert
• Provide after-hours technical support
• Participate in proof of concepts
• Train employees on applications and processes
• Recommend and implement changes for efficiency and security
• Participate in new vendor selections

Requirements

• 5+ years of related experience preferred
• Working scripting knowledge (Bash, Python, Powershell, etc.)
• Moderate knowledge of API calls
• Working knowledge of Identity Management/SSO solutions (Okta, etc.)
• Basic knowledge of telephony systems
• Working knowledge of SaaS automation platforms
• Working knowledge of administration of productivity suites
• Working knowledge of email/spam systems
• Working knowledge of security tools
• Working OS knowledge and troubleshooting ability (macOS, Windows)
• Working knowledge of endpoint management solutions
• Working knowledge of Active Directory
• Basic network knowledge
• Working level knowledge of Project Management processes
• Excellent research and problem-solving skills
• Strong initiative and accountability
• Strong troubleshooting skills
• Strong multitasking and time management skills
• Strong decision-making skills
• Strong organizational and prioritization skills
• Strong communication skills

Benefits

• No benefits