Job Description

INflow Federal is seeking a Systems Administrator to support the operations and sustainment of mobile/personal IT devices for the Department of Defense (DoD). Responsibilities include providing technical support, managing assets, and ensuring compliance with security protocols.

Responsibilities

• Provide Tier 1/Tier 2 support for mobile/personal IT devices
• Provide customer service in the PITD store
• Process hardware requests and administrative work
• Configure smartphones with unclassified email and applications
• Image laptops and install software
• Provision RSA tokens
• Resolve hardware and software issues
• Monitor the MDM system
• Manage the AT&T account
• Maintain inventory control
• Support the lifecycle management of assets

Requirements

• Solid understanding of Windows administration
• Proficient in Microsoft Office applications
• Ability to analyze and resolve technical issues
• Meticulous and thorough in all tasks
• Excellent communication skills
• Highly organized and efficient
• Professional and positive attitude
• Bachelor's degree or 2+ years of experience
• DoD 8140 - CompTIA Security+ certification
• Active DoD TS/SCI clearance

Benefits

• No benefits