Job Description

As a Floor Leader, you'll play a vital role in supporting the Store Management Team across all areas of the business. This includes driving sales, opening/closing the store, analyzing sales results, and leading training sessions. You'll lead and inspire a team of sales associates to achieve and surpass their goals.

Responsibilities

• Drive sales and provide coaching to the sales team
• Lead by example in delivering customer experience
• Educate customers on brand values
• Increase product knowledge and make recommendations
• Train and coach Sales Ambassadors
• Encourage open communication and listen to team members
• Manage cash handling and store opening/closing
• Monitor employee breaks and review daily communications
• Maintain a clean and organized store
• Train team on inventory best practices
• Support management with inventory tasks
• Ensure staff are practicing company standards

Requirements

• 1+ year of customer service and sales experience
• Experience with cash handling and opening/closing procedures
• Supervisory experience involving coaching, feedback, and training
• Problem-solving skills in customer service
• Experience in a fast-paced team environment
• Knowledge and passion for skincare, natural beauty, and ethical business
• Flexible schedule

Benefits

• No benefits