Job Description

Axon is seeking a Professional Services Manager to support the deployment of their advanced License Plate Recognition (LPR) technology for public safety and government agencies. The role involves fieldwork, coordination with internal teams, and interaction with external partners to ensure high-quality installations.

Responsibilities

• Support LPR deployments through installation, power readiness, hardware setup, and field testing
• Apply knowledge of 110VAC and 12VDC power systems to assist with electrical prep and troubleshooting
• Assist with coordinating logistics between internal teams, contractors, and public safety agencies
• Provide on-site support during installs, ensuring alignment with safety and technical guidelines
• Gather and report data from field activities to help improve deployment processes
• Communicate project updates and site status using tools like Zoom, Outlook, Slack, Quip, Smartsheet, and Salesforce
• Read and interpret electrical diagrams, mounting guides, and site blueprints to validate installation plans
• Collaborate with permitting, field ops, and vendor management teams to keep deployments on schedule
• Represent Axon professionally in the field, upholding our commitment to quality and respect in every interaction

Requirements

• 2–4 years of experience in field operations, systems installation, or deployment support
• Familiarity with electrical systems (110VAC/12VDC) and mechanical installation best practices
• Experience working with contractors, utility providers, or public agencies (a plus)
• Strong communication and organizational skills; comfortable with both field and remote collaboration
• Proficient in using field ops and project tracking tools (e.g., Smartsheet, Salesforce, Slack)
• Associate's or Bachelor's degree in a technical field (e.g., Engineering, IT, Construction Management) or equivalent experience
• Valid driver's license required

Benefits

• No benefits