Job Description

The Technical Account Manager will manage client relationships and drive implementation of projects and other initiatives post contract, requiring project, business, and relationship management skills with assigned client accounts, with prior knowledge and experience with software technology and the business flows of Derivatives (Futures and Options), Fixed Income and/or Equities (Equities and Equity Options).

Responsibilities

• Cultivating client partnerships to ensure joint alignment of goals
• Tracking strategic client issues and progressing them through internal groups
• Serving as a liaison with internal departments
• Managing multiple clients and prioritizing initiatives
• Ensuring timely resolution of tactical problems
• Initiating and leading departmental and intradepartmental teams

Requirements

• Bachelor's degree in STEM, Economics/Finance or a numerate discipline
• 2 years of experience in a software product vendor or consultancy services company
• Demonstrated knowledge of Equities trading business flows and markets
• Experience in financial services or technology industry
• Project management experience
• Outstanding presentation and communication skills
• Exceptional customer service and relationship building skills
• Strong analytical skills and detail orientation

Benefits

• No benefits