Job Description

The Director of Professional Services will lead and deliver customer projects, ensuring exceptional outcomes within Saviynt's Identity Security practice. This role focuses on delivering high-quality, profitable service engagements that foster trusted advisor relationships with clients. The director will be instrumental in evolving and managing our identity security practice, ensuring its operational excellence and strategic alignment.

Responsibilities

• Understand the business context and lead the solution design for complex identity security implementations
• Responsible for technology choices and decisions, with a strong focus on identity security architectural principles
• Promote architectural and development best practices within the identity security context
• Ensure projects are designed within approved architectural standards for identity solutions
• Lead design reviews and implement best design principles for identity security
• Provide technical leadership in all aspects of the SDLC for identity security projects
• Bring in a fresh perspective, generating new and imaginative ideas/approaches for identity security challenges
• Facilitate the development process and operations for identity security solutions
• Identify setbacks and shortcomings in identity security implementations and propose effective solutions
• Define and enforce the architecture standards and guidelines specifically for identity security solutions
• Guide the implementation team on identity security best practices
• Contribute towards practice development tasks related to training and Statement of Work (SOW) validation for identity security engagements

Requirements

• Significant leadership experience working within or running an Identity Security practice
• Strong working experience in the Identity and Access Management (IAM) domain, involving a minimum of three end-to-end IAM project deliveries
• 3-5 years of consulting management experience leading people to support customer satisfaction and understanding key consulting business metrics
• Proven experience in a leadership role, with a strong background in people management within a technical or consulting environment
• Demonstrated success in building and scaling Professional Services functions, ideally with a focus on identity security
• In-depth knowledge of project management methodologies and practices
• Strong working experience on microservices architecture
• Strong experience leveraging design, architecture, and integration patterns for complex enterprise solutions
• Excellent communication & stakeholder management skills
• Ability to perform a cost-benefit analysis of assigned projects
• Ability to work independently and as part of a team
• Ability to estimate the implementation efforts for identity security projects

Benefits

• No benefits