Job Description

Pomelo Care is seeking a seasoned, entrepreneurial product manager to be the founding PM for a new direct-to-consumer business line. This role involves building a new product and business within a mission-driven, scaling company, owning the product strategy, and building the end-to-end patient experience.

Responsibilities

• Define and execute the product strategy for a new D2C service line
• Lead user research to understand patient needs and pain points
• Design the end-to-end patient and provider experience
• Translate clinical needs into a simple, intuitive product
• Leverage AI to maximize efficiency
• Define core metrics for product success and establish product analytics
• Build and manage the product roadmap
• Work with a team to rapidly ship, test, and iterate on the product
• Champion the new venture internally

Requirements

• 4+ years of product management experience
• Experience in direct-to-consumer (D2C) product management
• First-principles thinker who can create structure in ambiguity
• Deep user empathy
• Master of execution who can launch an MVP and iterate quickly
• Entrepreneurial and comfortable making decisions with incomplete information
• Exceptional communicator and collaborator
• Strong product and design sense
• Excited about tackling complex healthcare challenges

Benefits

• No benefits