Job Description

Workato is seeking a data-driven, business-savvy Sales Operations Data Analyst to own and enhance their dashboarding ecosystem using modern BI tools. This role will empower Workato’s Sales and Revenue Operations teams with actionable insights that drive strategic and operational decision-making.

Responsibilities

• Build scalable, efficient, reliable, and easy-to-consume front end dashboards within BI application, Sigma Computing
• Own and enhance core dashboards and reports, ensuring accuracy, relevance, and accessibility
• Document dashboards comprehensively for self-service, troubleshooting, and sustainability
• Balance short-term ad hoc requests with long-term, scalable analytics solutions
• Collaborate with data engineering to ensure robust, efficient, and future-proof data architectures
• Act as subject matter expert on key Sales KPIs
• Partner with SalesOps leaders to identify insights gaps, uncover pain points, and propose solutions
• Work cross-functionally to improve data quality, availability, and capture processes
• Conduct deep-dive exploratory analyses to uncover insights, highlight trends, and drive strategic discussions

Requirements

• Proven experience creating business-facing dashboards using modern BI tools (e.g., Sigma, Tableau, Looker, Power BI)
• 5+ years of meaningful data analysis experience, preferably within SaaS or a relatable analytical background
• Strong SQL skills and a solid understanding of data modeling and architecture
• Ability to simplify complex data for non-technical stakeholders
• Sales operations experience is a plus
• Detail-oriented mindset with a sense of urgency
• Self-starter with intellectual curiosity to be a systematic problem solver
• Excellent quantitative skills with experience analyzing SaaS adoption and retention metrics
• Ability to adapt quickly to changing priorities and effectively manage time, multiple tasks, and firm deadlines
• Excellent interpersonal skills; skilled at creating material for an executive audience; skilled at converting business requirements into consumable material
• Bachelor’s degree required

Benefits

• No benefits