Job Description

As Director of Strategic Operations at Pair Team, you will drive the development and execution of high-impact initiatives that expand care access and improve outcomes for underserved populations. You’ll lead mission-critical projects from concept through launch—shaping company strategy while rolling up your sleeves to deliver results. Your work will directly influence how Pair Team scales its model and serves its most complex patients. This is a unique opportunity to be both a strategic leader and a hands-on operator at a fast-growing, mission-driven company.

Responsibilities

• Lead high-priority operational initiatives from conception to completion
• Manage complex, cross-functional projects, such as new market launches and strategic value-based care programs
• Diagnose and resolve operational bottlenecks by bringing in new capabilities and tools
• Act as a nimble, generalist problem-solver
• Collaborate closely with stakeholders to align on goals, measure outcomes, and iterate on programs
• Build scalable systems that support growth and improve performance of both clinical and non-clinical teams

Requirements

• 6+ years of experience in operations, business strategy, consulting, or healthcare delivery
• 2+ years of experience in a high-growth healthcare company—preferably one serving Medicaid or Medicare patients in a value-based care model
• Proven ability to lead large, ambiguous, cross-functional initiatives from 0 to 1
• Strong project management skills
• Analytical mindset with systems-building instincts and a track record of driving execution
• Comfort operating at both strategic and tactical levels
• Strong desire to work in an early stage startup environment
• Passion for helping individuals experiencing complex chronic needs

Benefits

• No benefits