Job Description

Pair Team is looking for a full-time Behavioral Health Care Manager to provide mental health resources and therapeutic interventions for individuals with Serious Mental Illness, Substance Use Disorder, homelessness, or high medical needs. This role involves working in a team-based model, utilizing evidence-based approaches, and providing remote work with occasional on-site visits.

Responsibilities

• Work with and support individuals struggling with severe mental illness or substance use disorders
• Provide short-term interventions and behavioral activation strategies
• Provide intermediary interventions as a bridge to community supports and referrals
• Provide brief crisis intervention techniques and warm hand-offs to local crisis resources
• Listen openly to individuals and meet them where they are
• Assist with linkage to ongoing behavioral health treatment
• Support ECM team’s caseload to identify and address barriers to care
• Educate individuals on behavioral health conditions
• Work with individuals to identify health/wellness goals
• Collaborate on care issues with Enhanced Care Management team
• Facilitate and ensure recommendations are communicated across the healthcare team
• Track and manage caseloads using electronic medical records
• Consult with ECM team about clinical concerns or questions
• Provide educational training on behavioral health conditions and treatment

Requirements

• LCSW, LMFT, or LPCC license issued by the state of California
• Bilingual English/Spanish
• Strong understanding of cultural fluency
• Demonstrated professional or personal lived experience working with individuals experiencing complex chronic needs, homelessness, or SMI/SUD
• Strong technical skills and comfort with technology innovation, experience with CRM databases, Google suite, email, and video conferencing
• Physically located in or near San Diego, California (Field Ops requires reliable transportation; Virtual Ops requires a quiet, HIPAA compliant, internet-connected space)

Benefits

• No benefits