Job Description

As an Inbound Area Manager, you will lead and manage multiple teams responsible for achieving operational goals and fostering strong stakeholder relationships. You’ll oversee the effectiveness of Fulfillment Center strategies and ensure the quality of your team’s deliverables. This role is pivotal in driving team success, promoting a culture of inclusion, and aligning your team’s efforts with broader organizational objectives. You'll leverage your knowledge and leadership to optimize operations, manage risks, and support your team’s growth and development.

Responsibilities

• Lead and supervise inbound processes (receiving, sorting, storing products)
• Ensure timely and accurate processing of incoming shipments
• Collaborate with inventory management teams to reconcile discrepancies and maintain optimal stock levels
• Manage a team to achieve operational goals and foster stakeholder relationships
• Ensure effective implementation of Fulfillment Center strategies and maintain high-quality standards
• Foster a positive and inclusive work environment
• Prioritize operational excellence by optimizing team metrics, processes, and best practices
• Ensure compliance with policies and allocate resources effectively
• Identify and address root causes, automate where possible, and focus on projects that enhance deliverable quality and team environment
• Coach and develop team members to encourage skill growth and independent decision-making
• Assign tasks strategically to stretch and develop team members
• Review work to ensure consistency, accuracy, and alignment with goals
• Proactively identify and mitigate risks, resolve blockers, and manage team commitments
• Prevent over-commitment and effectively scope efforts to address challenges
• Maintain open and transparent communication with partner teams, stakeholders, and management
• Share priorities, status updates, and team challenges
• Audit performance to ensure effective results and make data-driven decisions
• Document lessons learned to prevent recurring issues and contribute to continuous improvement
• Gain a deep understanding of the products your team works with and foster collaborative relationships with partner teams
• Provide guidance on operational excellence and support your team in achieving high performance standards

Requirements

• Bachelor’s Degree or 5+ years of leadership experience in Fulfillment, Distribution, or Warehouse operations
• Advanced functional knowledge of supply chain management (fulfillment, procurement, transportation, warehousing)
• Proven experience in managing teams, influencing stakeholders, and driving strategic initiatives
• Strong analytical, problem-solving, and decision-making skills
• Excellent verbal and written communication abilities
• Ability to manage complex problems, mitigate risks, and make strategic trade-offs
• Experience in coaching, developing team members, and fostering a culture of inclusion and collaboration

Benefits

• No benefits