Job Description

The Senior Manager, Application Development is a strategic leader responsible for driving innovation and operational excellence across NISC’s Engineering & Operations (E&O) solutions and Framework Teams, including User Interface (UI) and Artificial Intelligence (AI). This individual plays a critical role in aligning technology direction with NISC’s cooperative mission—empowering our Member utilities and broadband providers with efficient, scalable, and forward-thinking software solutions.

Responsibilities

• Lead multiple E&O applications and framework teams focused on core enablement services
• Oversee internal and external AI frameworks
• Drive innovation by evolving shared frameworks
• Develop and execute long-term operational plans
• Partner with Product Management, Member Engagement, and Support
• Establish and maintain a culture of high performance
• Select, coach, and develop leaders
• Exercise independent decision-making over team structure, resource planning, technology direction, and performance management
• Influence and align with peer leaders
• Ensure all development work reflects NISC’s cooperative mission
• Foster a team culture that reflects NISC’s Statement of Shared Values
• Manage departmental budgets and resource allocations
• Champion change management efforts
• Serve as a subject matter expert and resource
• Other duties as assigned

Requirements

• 5+ years of leadership or supervisory experience within software development
• Demonstrated ability to lead technical teams and build high-performing organizations
• Proven success in coaching others using performance data and metrics
• Familiarity with modern software frameworks related to AI, UI development, and service dependency management
• Ability to drive strategic outcomes while managing the details of execution
• Strong emotional intelligence, empathy, and self-awareness
• Experience leading teams through organizational or technological change
• Commitment to continuous learning and development
• Ability to travel as needed

Benefits

• No benefits