Job Description

This technical opening on our Member Sales Team handles upsells of complex engineering and operations solutions to our Member owners. This position is viewed as a subject matter expert and trusted advisor by our Members and requires some experience with NISC’s engineering and operations solutions. This role requires someone with a strong technical acumen to foresee the technological advancements in the utility and broadband industries.

Responsibilities

• Manage the upsell sales process for current Members on assigned technical NISC software and service solutions
• Monitor, research and follow up with leads for assigned solutions
• Prepare and deliver proposals for assigned solutions
• Deliver high to medium-level software demonstrations as requested
• Follow and update standard operating procedures for each assigned solution
• Work and coordinate with Professional Services, Sales Managers, Account Managers and Management on data analysis, reporting, opportunities, etc. as needed or requested
• Utilize Salesforce for the creation, updating, closing and reporting of sales opportunities
• Create, track and update internal Service Center cases
• Work and coordinate with internal stakeholders in the execution of marketing campaigns on assigned solutions as needed
• Coordinate with internal stakeholders to help bring new products to market
• Opportunity to represent NISC at industry conferences
• Other duties as assigned
• Commitment to NISC’s Shared Values

Requirements

• Knowledge of NISC’s Mapping & Staking, Work Management, Consumer Analytics or Provisioning software solutions
• Knowledge of the broadband and utility industries and foreseeable technological advances
• Basic level ability to demonstrate initiative and accountability
• Basic level understanding of CRM and Salesforce systems
• Strong verbal and written communication skills
• Strong presentation skills
• Ability to actively listen
• Excellent telephone etiquette and the ability to deal effectively with Member/Customers
• Strong ability to organize and prioritize
• Strong ability to interact in a positive manner with internal and external contacts
• Strong ability to demonstrate professionalism
• Ability to travel as often as necessary to meet the goals and objectives of the position
• Bachelor’s Degree in a technical-related field or cooperative equivalent experience

Benefits

• No benefits