Job Description

Xometry is hiring Quality Engineers to support rapid customer growth. The QA Engineer will be part of a fast-moving team of engineering professionals who solve quality assurance problems for customized parts and is responsible for assisting the Senior Director in developing the quality system following corporate policies, goals and objectives and the requirements of AS9100.

Responsibilities

• Enhance Supplier Quality Culture by leading or participating in process improvement projects
• Utilize appropriate quality tools to help resolve issues related to non-conformances and Customer RMA’s
• Manage supplier related NCR/SCAR/CAR activities
• Ensure compliance with company policies, practices, procedures and work rules
• Analyze non-conformance trends to evaluate effectiveness of corrective actions
• Problem solve and follow up on troubled orders to improve supplier quality
• Apply engineering knowledge on supplier manufacturing to ensure quality hardware meets customer requirements
• Assess the impact of manufactured part rejections; communicate with suppliers to work through problems and resolve case
• Participate in QA and RMA Meetings
• Oversee internal production of products from a quality perspective
• Monitor and review quality metrics for publication
• Assist with onsite Customer Audits
• Support Quality Management System requirements
• Aid Quality Control Lab as necessary
• Interface with Design Engineering, Customer Care, Quality, Sales, and Shipping teams
• Effectively communicate with all key stakeholders
• Participate and provide input on initiatives to simplify and automate complex processes
• Perform all work in compliance with Xometry's quality and safety systems
• Work with internal customers to implement quality measures
• Support all Continuous Improvement activities

Requirements

• Bachelor of Science Degree in Manufacturing Engineering or a Technical related field is preferred
• Minimum of 4-6 years of experience in engineering, quality role, or equivalent
• Minimum of 4-6 years of experience in supplier-facing role or equivalent
• Working knowledge of and/or education, skills, and experience associated with manufacturing processes, engineering drawing requirements
• Capable of performing root cause analysis and identifying solutions to complex problems
• A self-starter who can drive actions to completion
• Strong organizational skills and the ability to work in a dynamic environment
• Able to multitask, meet deadlines and support all supplier quality field activities
• Experience with DFMEA/PFMEA and DFM/DFQ
• Strong manufacturing knowledge
• Able to read and interpret CAD Models & Drawings
• Strong time management/project management capabilities
• Understanding of Six Sigma methodologies
• Knowledge of Process Certification/Process Robustness
• Superior analytic and articulation skills
• Six Sigma Black Belt Certification is preferred
• ASQ Certification is preferred
• Educated in statistics / BIG Data is preferred
• Use of GD&T quality lab equipment is preferred
• Familiar with Zendesk, Asana, SolidWorks, Tableau is preferred

Benefits

• No benefits