The Director of Thomas Marketing Services (TMS) Production will lead and oversee the execution of digital marketing strategies across a portfolio of client accounts, ensuring high-quality, timely, and effective marketing solutions.
Responsibilities
Lead and manage a team of specialists across automation, social, design, and search
Manage resource allocation, workload balancing, and capacity planning
Foster a culture of collaboration, accountability, and continuous improvement
Own the end-to-end production pipeline for digital marketing deliverables
Implement and refine workflows and processes to maximize efficiency, transparency, and quality
Ensure deliverables meet strategic objectives, brand standards, and technical requirements
Partner with strategy and client services teams to align production output with client goals and KPIs
Translate strategic marketing plans into actionable production roadmaps
Act as the escalation point for production-related issues and lead resolution efforts
Monitor project performance, timelines, and budgets using project management tools
Identify areas for improvement and drive innovation in production methods and tools
Work with leadership, team leads, and strategy to identify opportunities to improve product offering and execution
Test and assess alternative product offerings to ensure quality and determine best solution set
Requirements
8-10 years of experience in digital marketing, including 3+ years in a senior production or operations role
Proven experience managing multidisciplinary teams or projects
Strong understanding of digital marketing strategies and platforms
Excellent leadership, communication, and organizational skills
Experience working with project management and workflow systems