Job Description

Xometry is seeking a Principal Product Management, Partner Experience to lead the strategy and execution for our manufacturing partner-facing products. This role is pivotal in ensuring Xometry’s partners have a seamless, productive, and profitable experience from onboarding to order completion.

Responsibilities

• Define and lead the product vision, roadmap, and strategy for the Partner Experience product domain
• Collaborate with operations, engineering, and partner support teams to understand the challenges and needs of manufacturers
• Identify key friction points in partner onboarding, quoting, fulfillment, and payment, and develop scalable product solutions
• Establish and track KPIs related to partner retention, NPS, fulfillment quality, and order success rates
• Drive product development in a fast-paced environment, ensuring timely delivery and high-quality execution
• Advocate for partners across the organization and ensure their voice is embedded in Xometry’s long-term strategy

Requirements

• 8+ years in product management with at least 3 years leading PMs or product teams
• Experience building B2B marketplaces, SaaS tools for supply chains, or platforms serving SMBs
• Proven track record of solving complex operational or logistical problems through technology
• Strong data analysis skills and familiarity with experimentation frameworks
• Excellent stakeholder management and communication abilities

Benefits

• No benefits