Job Description

The Senior Solutions Engineer role supports Sales by providing perspective, feedback, and sharing knowledge learned from the aerospace and defense engineering and manufacturing community. This role combines customer engagement, technical expertise, and project management.

Responsibilities

• Partner with Account Executives to drive account growth and retention
• Discover, illuminate, digest, organize, and execute major projects
• Join Account Executives in onsite visits with customers
• Proactively identify and address potential manufacturing challenges
• Stay informed about upcoming customer projects and initiatives
• Gather customer insights and feedback to inform sales strategies
• Assist Pre-Sales Engineering with knowledge gathering and compiling quotes
• Combine customer, partner, and system knowledge to address customer needs
• Provide project management and oversight on complex opportunities

Requirements

• 10+ years of relevant experience in aerospace and defense engineering and manufacturing
• Bachelor's degree in Mechanical Engineering
• Experience using Xometry’s services from a customer perspective
• Deep familiarity with methods, materials, culture, and products of relevant organizations
• Strong understanding of manufacturing principles, including drawings and GDT
• Strong experience in CNC machining
• Familiarity with ISO9001, AS9100d, ITAR, NIST compliance and certification requirements
• Excellent communication, interpersonal, and problem-solving skills
• Ability to travel to customer and/or partner sites as needed
• Experience with CRM systems such as Salesforce
• Proficiency in Google Suite and Microsoft Office Suite

Benefits

• No benefits