Xometry seeks a Director, Information Technology to lead and manage internal IT infrastructure, systems, and support functions, ensuring reliability, security, and efficiency for a growing workforce.
Responsibilities
Develop and execute IT roadmap
Evaluate and recommend new technologies
Manage IT budgets, vendor relationships, and licensing agreements
Provide strategic guidance on IT-related decisions
Oversee network infrastructure, servers, and storage solutions
Manage cloud-based IT services
Implement and maintain backup, disaster recovery, and business continuity plans
Ensure proper configuration of end-user devices
Develop, implement, and enforce IT security policies
Manage identity and access management systems
Assist in security audits and penetration testing
Ensure IT compliance
Oversee and improve IT helpdesk operations
Develop and implement IT policies and procedures
Provide technical support and troubleshooting
Build, mentor, and lead IT team
Manage team performance and support professional development
Evaluate, select, and manage relationships with IT service providers and vendors
Negotiate contracts and ensure SLAs are met
Requirements
8+ years of IT experience with 3-5 years in leadership
Expertise in networking, systems administration, cloud services, cybersecurity, and helpdesk management
Experience designing, implementing, and managing IT infrastructure
Experience developing and implementing IT security policies
Experience with IT budgeting and vendor management
Strong problem-solving and analytical skills
Strong leadership, communication, and interpersonal skills
Highly organized and detail-oriented
Proactive and self-motivated
Deep understanding of IT operations, security, and service delivery