Associate Internal Trainer

ConnectWise
Full-time
Tampa
Posted on 3 months ago

Job Description

The Associate Internal Trainer creates, schedules, maintains, and executes training for colleagues within their departments, working with the Education team to ensure colleagues are adequately trained for their roles.

Responsibilities

  • Provide support to Technical Training teams
  • Research, analyze, and document findings
  • Schedule colleague onboarding and coordinate training events
  • Process internal training board and assign tickets
  • Schedule certification programs and coordinate testing
  • Develop, add new content, and maintain SharePoint site
  • Develop role-based training materials and content
  • Work with SMEs to develop and maintain role-based training
  • Develop ongoing training for all colleagues
  • Create virtual training

Requirements

  • Ability to work independently with close supervision
  • Broad theoretical knowledge of applicable work area
  • Ability to adapt to new technology/processes
  • Ability to develop training materials and curriculum
  • Knowledge of adult learning techniques
  • Excellent communication skills
  • Organizational skills, detail oriented, and self-motivated
  • Problem-solving skills
  • Bachelor’s degree or equivalent experience
  • 1+ years of relevant experience

Benefits

  • No benefits