Job Description

The Regional Sales Manager will develop and maintain relationships with strategic partners, drive sales growth, manage revenue & sales activities, and collaborate with internal teams. The successful RSM meets sales targets, identifies new business opportunities, provides excellent client service, and represents ConnectWise with integrity.

Responsibilities

• Influence others within the Sales team
• Support contractual re-writes, MRR swaps/reductions, and credits
• Investigate billing Issues, escalations, and downgrades
• Serve as subject matter expert
• Provide timely reporting of KPI’s, escalations, and key metrics
• Implement key sales strategies and initiatives
• Resolve cases in a timely and complete manner
• Discover root cause of issues and implement solutions
• Act as liaison between Account Management and Support
• Work cross-functionally to drive outcomes and align with stakeholders

Requirements

• Entrepreneurial spirit
• Thorough knowledge of MSP/MSSP industry and IT Space
• Strong sales, business development, and relationship management skills
• Knowledge of business management and remote monitoring technologies
• Excellent communication, negotiation, and presentation skills
• Proficiency in Salesforce, Outreach and other sales tools
• Ability to work independently and as part of a team
• Willingness to travel for client meetings and industry events
• Qualified references in the industry

Benefits

• No benefits