Job Description

The Customer Success team at SevenRooms is growing and looking for a Customer Success Manager in the US to ensure the long-term success of their customers. This role involves providing support throughout the customer's life cycle, building relationships, and identifying upsell opportunities.

Responsibilities

• Manage customer success and retention
• Develop success plans
• Build customer relationships
• Track key metrics and analyze data
• Provide technical solutions
• Collaborate with internal teams

Requirements

• 4+ years of experience in Customer Success or Account Management
• Excellent communication skills
• Ability to influence at all levels
• Experience with building and implementing systems
• Ability to manage multiple projects

Benefits

• No benefits