Job Description

Upgrade is seeking a Product Data Analyst to join their team, focusing on data analysis and streamlining reconciliation processes within the servicing department. The role involves cross-functional collaboration, delivering actionable findings, and prioritizing solutions to improve product defects and define new features.

Responsibilities

• Synthesize data and streamline reconciliation processes
• Deliver actionable findings and prioritize solutions
• Analyze borrower data and prioritize product defects
• Troubleshoot issues and develop solutions
• Define new features with technical specs and product flows
• Assist with system and operational documentation

Requirements

• 1-3 years of relevant work experience (financial services or data preferred)
• Advanced knowledge of SQL and Python
• Experience with relational databases and visualization tools (Tableau preferred)
• Strong communication skills
• Entrepreneurial mindset and ownership
• Ability to lead and resolve conflicts
• Adaptability to changing priorities
• Prior experience with servicing systems

Benefits

• No benefits