Senior Product Manager - AI Guest Communications

Canary Technologies
Full-time
New York, NY / San Francisco, CA
$160,000 - $230,000
Posted on 23 days ago

Job Description

Canary Technologies is seeking a Senior Product Manager to lead the development of AI-powered guest experiences. This role involves owning the product lifecycle, collaborating with cross-functional teams, and driving innovation in hotel-guest communication. The ideal candidate will be an entrepreneurial leader with strong product judgment and technical curiosity.

Responsibilities

  • Own end-to-end product lifecycle
  • Expand communication capabilities
  • Collaborate with Engineering and Design
  • Partner with GTM, Marketing, and CS
  • Build empathy for hotel staff and guest needs
  • Prioritize ruthlessly
  • Stay current on AI and hospitality tech trends
  • Define excellent guest communication

Requirements

  • 5+ years of product management experience in B2B SaaS
  • Strong product intuition and customer empathy
  • Experience with messaging platforms or workflow automation
  • Data-informed and customer-obsessed
  • Collaborative mindset
  • Comfortable in a fast-paced startup environment
  • Excellent communication and stakeholder management skills

Benefits

  • No benefits