CUSTOMER GROWTH LEAD, AMERICAS

Immutable
Full-time
Vancouver
$80,000 - $120,000
Posted on 23 days ago

Job Description

Immutable is seeking a Customer Growth Lead, Americas to partner with game studio partners to activate growth products and help them scale player acquisition, retention, and monetization on Immutable. This strategic role blends commercial problem-solving with hands-on execution, diagnosing growth bottlenecks and designing activation strategies.

Responsibilities

  • Diagnose growth challenges with studio partners
  • Design activation plans
  • Unlock measurable outcomes
  • Operationalize activation strategies
  • Accelerate partner time to value
  • Develop repeatable playbooks and scalable growth programs
  • Identify upsell and expansion opportunities
  • Refine how studios adopt and scale Immutable’s growth products
  • Act as strategic point of escalation for high-value partners

Requirements

  • Experience driving commercial outcomes in a high-growth environment
  • 2+ years in top-tier strategy consulting
  • Strong problem-solving skills
  • Hands-on experience activating or scaling go-to-market initiatives
  • Strong communication and influencing skills
  • Bias for action and comfort working in ambiguity
  • High learning velocity and curiosity for gaming and web3

Benefits

  • No benefits