Job Description

The Growth Sales Operations Leader oversees and develops a high-performing onsite sales team, ensuring our modern, technology-enabled sales strategy is executed with excellence. This role focuses on revenue performance, operational efficiency, team development, and delivering an exceptional client experience across our portfolio.

Responsibilities

• Lead and develop the sales team by coaching onsite sales professionals
• Oversee onboarding, training, performance management, and skill development
• Maintain high standards for tour readiness and client experience
• Drive revenue and portfolio performance
• Use CRM data to identify trends and opportunities
• Partner with cross-functional teams to influence property-level strategy
• Ensure operational excellence and accurate CRM documentation
• Refine systems, dashboards, and processes
• Lead reporting cycles for leadership
• Act as escalation point for complex prospect or resident needs
• Collaborate with Community Managers
• Build relationships with realtors and local business communities
• Drive market awareness and positioning
• Support Marketing in shaping campaigns and messaging

Requirements

• 3–7+ years in sales leadership, growth operations, hospitality, or real estate
• Strong coaching, communication, and people-development skills
• Comfort working with CRM systems, workflow tools, and Google Workspace
• Analytical mindset
• Passion for blending technology, operations, and human connection
• Flexible, proactive, and excited to work in a tech-forward environment

Benefits

• No benefits