Job Description

Owner is seeking a Senior Device Lab Engineer to build and run their device testing lab for their new POS product line. This role will be responsible for validating hardware and software combinations across various devices, ensuring every release works reliably for restaurants. The ideal candidate will bring structure, speed, and confidence to a fast-moving hardware + software environment.

Responsibilities

• Own the device lab end-to-end: procure, provision, organize, and maintain a fleet of POS tablets, networking equipment, payment devices, printers, and related peripherals.
• Define and execute device validation plans.
• Build and maintain a testing matrix.
• Create and evolve SOPs for hardware/software testing.
• Run regression and acceptance testing.
• Investigate and root-cause device issues.
• Partner cross-functionally with various teams.
• Improve lab efficiency through automation and tracking.
• Help define lab strategy as the company scales.

Requirements

• 3+ years in device, hardware, systems, or integration testing.
• Hands-on experience testing integrated hardware + OS + application + peripherals.
• Experience using or administering Mobile Device Management (MDM) solutions.
• Comfortable with device provisioning, OS flashing/updating, firmware management, and peripheral bring-up.
• Experience building test automation for hardware/device workflows.
• Track record of defining, documenting, and maintaining SOPs.
• Strong instinct for building test matrices and prioritizing coverage.
• Strong debugging skills.
• Organized and detail-oriented.
• Ability to thrive in ambiguity.

Benefits

• No benefits