Billing Operations Lead

Owner
Full-time
United States or Canada
$75,000-$100,000
Posted on 24 days ago

Job Description

Owner is seeking a Billing Operations Lead to architect, scale, and run world-class billing infrastructure. This role will own Billing and Accounts Receivable end-to-end, designing policies and enforcement standards that balance customer experience with financial discipline. The ideal candidate will be a systems thinker and strategic decision-maker who can improve cash collections, implement process automation, and partner cross-functionally to support Owner's growth.

Responsibilities

  • Build and run the core financial operations engine
  • Scale billing infrastructure for new products
  • Design and refine billing policies and exception frameworks
  • Use data to evaluate billing exceptions
  • Improve cash collections and operational accuracy
  • Implement process automation and controls
  • Partner cross-functionally to architect scalable financial systems
  • Become the go-to expert for Owner’s billing and revenue operations
  • Lead and grow a Billing team

Requirements

  • Experience in financial operations or billing, ideally in SaaS
  • Familiarity with Stripe and Salesforce
  • Systems-first thinker with analytical depth
  • Comfortable exercising judgment on billing policies
  • Experience with AR or collections strategy

Benefits

  • No benefits