Job Description

The People Business Partner will be a key strategic partner, aligning People Ops initiatives with Owner’s business goals. They will work closely with CX and G&A leadership, supporting teams across each org to drive performance, engagement, and growth, acting as a trusted advisor and coach to build high-performing teams and navigate change.

Responsibilities

• Collaborate with CX + G&A leadership to understand business needs and develop People Ops strategies
• Partner with Talent team to attract and hire top talent and develop retention strategies
• Design and implement training programs and career development initiatives
• Provide guidance on performance management to foster a culture of accountability
• Champion initiatives that promote Owner’s values and drive positive workplace culture
• Utilize People Ops metrics and analytics to assess program effectiveness
• Ensure People Ops practices comply with legal regulations

Requirements

• 5+ years of experience in People Operations, with a focus on business partnership
• Experience in a startup environment supporting a global workforce
• Proven experience creating and implementing strategies that drive organizational effectiveness
• Knowledge of local legislation in the U.S. and LATAM
• Expertise in organizational development, talent acquisition, employee engagement, and performance management
• Excellent judgement and problem-solving skills
• Proficiency in HR tech stack (Rippling HRIS & Lattice)
• Excellent communication, interpersonal, and leadership skills

Benefits

• No benefits